Facebook Icon-twitter-x Instagram Linkedin

Remote Chat Volunteer

Apply now

About this Opportunity

Overview:

Suicide Awareness Prevention UK (SAPUK) is a non-profit Community Interest Company founded in 2016. We support people experiencing suicidal thoughts, emotional distress, or overwhelming life challenges. Our mission is simple: guide people from crisis toward hope, help them regain their strength and sense of safety, and support them in moving forward with their lives.
SAPUK is powered solely by volunteers who bring compassion, lived experience, and a shared belief that no one should face their darkest moments alone. We work together to create safe, inclusive, trauma-informed spaces where everyone feels heard, valued, and supported.

Organisation:

Suicide Awareness and Prevention UK (SAP;UK)

Minimum hours:

6

Closing Date:

September 1, 2026

Address:

Remote

Remote

Location:

Remote

About the organisation:

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest. We offer various volunteer roles both remote and in-person. In-person roles based in Dewsbury, Blackburn and the surrounding area
Apply now

Full Details:

SAPUK is looking for volunteers to assist with our support services, which run daily from 6 am to 11 pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices

SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritises mental health and the well-being of both those we serve and our volunteers. 

Our chat volunteers are vital to SAPUK, offering support and someone to talk to and signpost to other services if necessary. Talking to people when they are at their lowest and offering a listening ear, so no one is ever alone.

We have a weekly rota of 3-hour block shifts, but we can be flexible and offer 2-hour blocks if required. This is only at the 9 pm to 11 pm slot. 6 hours a week are required, but we can be flexible with your needs, and overtime is always available.

When and Where:

This is a remote role for 6 hours on average a week

Additional Information

Requirements / Restrictions:

  • References needed
  • Willing to take a DBS check

Causes / Areas of Interest:

  • Advice and Information
  • Befriending
  • Community
  • Health and Wellbeing
  • Mentoring

Specific Requirements or Restrictions

Must be over 18 years old Minimum commitment is 6 hours (we are flexible but must be told) Must have WhatsApp and Facebook (or willing to get them) Willingness to download additional apps and join multiple groups to communicate with SAPUK teams Compassion Empathy Listening skills Willingness for ongoing training and courses Calm under pressure Able to handle sensitive information Confidentiality conscious UK resident Able to work remotely, this is a remote position Do all the required training courses Complete the shadowing hours, which are 18 hours usually spread over 3 weeks, but if you require more, we can accommodate Strong proficiency in English Strong communication skills Passion for mental Health awareness

Apply Now

Required *

Why we collect your age, location, gender and ethnicity

Our funders ask us to report on the age, gender, ethnicity and location of volunteers who use our service. All reporting is anonymous.

We will share your name and contact details with the relevant organisation as part of your application to a volunteering opportunity. 

More from this Organisation or our Latest Opportunities / News

SAPUK Safeguarding Administration Volunteers

Suicide Awareness Prevention UK (SAPUK) is a non‑profit Community Interest Company founded in 2016. We support people experiencing suicidal thoughts, emotional distress, or overwhelming life challenges. Our mission is simple:...

  • Read More

SAPUK Fundraising Volunteer

Suicide Awareness Prevention UK (SAPUK) is a non-profit Community Interest Company founded in 2016. We support people experiencing suicidal thoughts, emotional distress, or overwhelming life challenges. Our mission is simple:...

  • Read More

SAPUK Data Protection Administration Volunteers

Suicide Awareness Prevention UK (SAPUK) is a non‑profit Community Interest Company founded in 2016. We support people experiencing suicidal thoughts, emotional distress, or overwhelming life challenges. Our mission is simple:...

  • Read More

* Required field

Close