About this role
Responsibilities:
· Deliver and maintain a high standard of customer care.
· Serve at the welcome counter and handle card and cash payments.
· Display and replenish stock with focus on our concession of Frenchic paints.
· Comply with Health and Safety policy.
· Follow, adopt and demonstrate the values of our charity.
· Represent the Wellbeing Café in a professional and calming manner.
· Identify visitor needs and assist with offering a solution and advice about our services.
When you can volunteer
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Requirements
- References needed
- Willing to take a DBS Check
- Age restrictions
- Accepts ex/offenders
Personal Skills:
• Be friendly and approachable
• Possess good verbal and written communication skills
• To be able to work on own initiative and as part of a team
• To have a willingness to learn
• To be able to understand and follow procedures
• To have some experience in customer service or working in a shop (either paid or voluntary).
• Demonstrate professionalism
• Show confidence when dealing with the public.
Location
Location Loughborough Wellbeing Centre, Woodgate, Loughborough, UK