Telephone Befriender to Support Unpaid Carers

Opportunity by VASL (Voluntary Action South Leicestershire)
Available from home
Location VASL, Torch House, Torch Way, Northampton Road, Market Harborough, LE16 9HL

Do you have good communication skills? Could you help make a difference? We are looking for empathetic telephone befrienders to support family carers.

Apply now

About this role

Leicestershire Support For Carers

• Are you a good listener?
• Do you have some insight into issues faced by unpaid family carers, or would you be prepared to learn?
• Do you have a few hours free every week?

We are looking to recruit more Volunteer Telephone Befrienders within our Support for Carers project. You’d be asked to ring a handful of carers each week, who are all looking after a friend or loved one.

Our Telephone Befriending Service is valued by carers across Leicestershire who feel isolated in their caring position. Maybe they have no other family to talk to about their caring role, maybe they find it easier to talk to someone ‘neutral’, maybe they would just like a new friend.

During lockdown the phone calls would be made from your home. Full training and ongoing support are given, and telephone expenses reimbursed.

For more details please email or phone her on 01858 468 543.

When you can volunteer



  • Willing to take a DBS Check

This is a great opportunity to make a real difference by supporting family carers and to help to alleviate the loneliness that they can feel. If you are a good listener, and can give some time to someone struggling, we would love to hear from you.
Volunteers are asked to commit to a regular shift of 1-2 hours weekly during our normal opening times of 9-5pm weekdays.
We are looking for someone, ideally, with a good telephone manner and good communication skills, who can keep a calm demeaner and also be empathetic. Basic IT skills are useful.

So If this sounds like the opportunity for you and you would like to know more details about this role and many others available, please get in touch we would love to hear from you!
Simply register your details and one of our team members will be in touch.


This opportunity allows you to volunteer from home

Available from home

Location VASL, Torch House, Torch Way, Northampton Road, Market Harborough, LE16 9HL

Apply now