Patient Experience Capture Volunteer

Opportunity by Leicestershire Partnership NHS Trust
Available from home

• Contacting service users through a telephone contact list provided • Carrying out telephone surveys calls with service users, for around 10-20 minutes • Completing an online survey form with the service user • To provide updates to the Patient Experience Team on a regular basis • To report back an

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About this role

Phoning patients who have accessed LPT services to ask about their experience and complete online surveys over the telephone

When you can volunteer

MondayTuesdayWednesdayThursdayFridaySaturdaySunday
Morning
Afternoon
Evening

Requirements

  • References needed
  • Willing to take a DBS Check

• Good communication skills
• Able to follow instructions
• Willingness to help and work to time targets
• Punctual and reliable
• Able to work independently and as part of a team
• Understanding of need for confidentiality
• Must have access and be able to use emails.
• Commitment to uphold trust core values and NHS policies
• To take part in training essential for the role
• To attend and take part in meetings/updates with Patient Experience Team

Skills

Causes

Location

This opportunity allows you to volunteer from home

Available from home

Apply now