Digital Skills Support Volunteer

Opportunity by Shaw Trust
Location Leicester LE1 5BB, UK

As a Digital Skills Support Volunteer, you will provide valuable help by sharing your skills and experience with Shaw Trust’s participants.

Apply now

About this role

This role could include:
Teaching basic, everyday IT skills to groups or one-to-one, in person or virtually.
Share knowledge of word processing, spreadsheets, presentations and video-calling for personal and professional uses.
Teaching people to create professional email accounts on a range of sites (Gmail, Outlook etc) and how to use them.
Sharing information security tips to help participants keep themselves and their data safe.
Responding to individual needs such as how to use the internet for research, banking, shopping, housing and benefits services, GP appointments etc.
Demonstrate backing up important information/files/documents using a cloud or external storage device.
Offering accessibility support by teaching participants how to set up, use controls and adapt accessibility needs on any device.

When you can volunteer

MondayTuesdayWednesdayThursdayFridaySaturdaySunday
Morning
Afternoon
Evening

Requirements

  • References needed
  • Willing to take a DBS Check

Ability to provide structured teaching sessions.
Good interpersonal and communication skills.
Have an empathetic approach.
IT skills including familiarity with Microsoft Office software.
Ability to facilitate group sessions.
Confident acting independently and providing remote support.
Able to volunteer as part of an extended team.
Understanding of data protection and GDPR.
Awareness of barriers faced by people who have faced disadvantages such as disabilities, care leavers and ill mental health.

Location

Location Leicester LE1 5BB, UK

Apply now