About this role
About Us:
Vista changes lives. We are the leading local charity working with children and adults with sight loss in Leicester, Leicestershire and Rutland.
We’re looking for Digital Dynamo’s to support people with sight loss by helping them find out more about technology. They will advise and train the people we support in the use of technology and equipment.
This involves supporting people who may have limited experience with a computer, who will need training and support that will promote independence, social inclusion or improve their lives.
The level of support provided will vary from person to person – some may require a brief intervention to help them overcome one particular difficulty they are experiencing, whilst others with less technological experience may need long-term support as they build their computer skills.
Responsibilities:
· Helping the people we support with developing skills to meet their needs which can include – sending emails, browsing online, filling in online application forms, using social networking, skype etc.
· Activating and optimising the accessibility features or settings on devices
· Downloading and using specialist apps that can benefit people with sight loss
· Using additional accessibility equipment effectively (such as screen readers and digital magnifiers)
· Pass on IT skills to people on a one-to-one basis, in groups and online
· Helping the people we support with setting up software, internet safety and security
· Offer informal advice on keeping safe online e.g., Guarding against identity theft, phishing, and scamming.
All Digital Buddies will need to:
· Keep an accurate record of volunteering activities and share this with Digital Dynamo co-ordinator
· Maintain confidentiality of service user’s personal information in line with Vista’s policies and procedures
· Communicate regularly with the project co-ordinator
· Attend a Digital Dynamo training session if required
· Report any concerns to project co-ordinator
· Attend training sessions.
Qualities and skills we are looking for:
· Good verbal and written communication skills, and an ability to explain things in simple terms without too much jargon
· Confidence with a computer, laptop, tablet, and smartphone
· A good understanding of online basic skills
· A sociable, caring, and patient personality
· Organisational skills and reliability.
Some Buddies may have (but it’s not essential):
· A knowledge of all Operating Systems
· Ability to use different forms of social media.
What resources and help is there for a Digital Dynamo?
We offer induction training in working with people with sight loss, Vista’s Policies and Procedures for volunteers, legal issues, and logistics.
We can signpost you to online resources and guides to download, as well connections with other volunteers and experts.
We offer a mileage allowance and pay for reasonable travel costs for public transport.
Health & Safety:
All volunteers will be expected to:
§ Ensure that they comply with Vista’s Health & Safety policy at all times
§ Take reasonable care for the Health & Safety of themselves and others who may be affected by their acts or omissions whilst volunteering.
This volunteering opportunity is suitable for volunteers aged 18 years and above and is subject to a DBS check and two references.
Next steps:
For an application form, please contact 0116 249 8840 or volunteering@vistablind.org.uk, or apply online at www.vistablind.org.uk/volunteer
Requirements
- References needed
- Willing to take a DBS Check
- Age restrictions
This volunteering opportunity is suitable for volunteers aged 18 years and above and is subject to a DBS check and two references.
Location
Location Leicestershire, UK