Scrap Donor Engagement Team Member

About this Opportunity

Overview:

Charnwood Eco Hub is a community-led centre for sustainability and environmental action. One of our key projects is the Scrapstore – a creative reuse initiative that collects clean, safe, reusable materials (or “scrap”) from local businesses and individuals, and redistributes them affordably for art, craft, and community use.

Our impact depends on strong relationships with local scrap donors – and that’s where this role comes in.

Role Purpose
As a Scrap Donor Engagement Team Member, your role is to help build and maintain positive relationships with local individuals, businesses, and organisations who donate reusable materials to the Scrapstore. You’ll play a key part in expanding our donor base and ensuring existing donors feel appreciated and informed.

Organisation:

Charnwood Eco Hub

Minimum hours:

2

Address:

Towles Mill Building, Clarence Street

LE11 1UD

Location:

Hybrid

About the organisation:

Charnwood Eco Hub is a not-for-profit, shared community hub based in Loughborough. Our aim is to provide a space to meet, make, fix, create and share sustainable ideas and resources.

Full Details:

Key Responsibilities
Reach out to potential new donors (e.g. local businesses, schools, manufacturers) to explain the Scrapstore mission and donation process

Help maintain a simple record of donor contacts, donations, and communications

Assist with follow-ups, thank-you messages, and recognition for regular donors

Support or attend drop-offs when needed to help receive and log materials

Share stories of how donated scrap is used (photos, feedback, creative reuse examples)

Suggest creative ways to grow our network and highlight the value of donating

Work with the wider Scrapstore and outreach teams to align messages and updates

Skills & Qualities Needed
Friendly, confident communicator (especially via email or phone)

Organised and able to keep track of contacts and follow-ups

Passionate about reuse, waste reduction, and community creativity

Comfortable working independently or as part of a team

Basic admin or customer service experience is helpful, but not essential

What You’ll Gain
Experience in community outreach, communication, and sustainable reuse

Confidence engaging with businesses and community groups

A direct role in reducing waste and supporting creativity in your area

Training, support, and references as needed

A chance to be part of a passionate, eco-conscious team

When and Where:

This role can be done mostly from home, with some occasional visits to our Hub or donors

Additional Information

Requirements / Restrictions:

Causes / Areas of Interest:

Apply Now

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Why we collect your age, location, gender and ethnicity

Our funders ask us to report on the age, gender, ethnicity and location of volunteers who use our service. All reporting is anonymous.

We will share your name and contact details with the relevant organisation as part of your application to a volunteering opportunity. 

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