Are you a good listener? Do you have experience or knowledge of the SEND pathway within your local area? Can you regularly offer your time to support a locally based organisation in their mission to support families with children and young people who have additional needs, disabilities or life limiting illnesses and conditions? We need you!
As a Family Support Volunteer, you will offer consistent, reliable and non-judgemental advice and information to families. Supporting with advice and practical support for member families of our organisation. You will build trusting relationships with parents and carers at appointments and sessions within our centre or settings. Reducing the isolation, increasing their confidence and improving the wellbeing of our member families.
You will support the Branch Lead Family in the following duties:
Provide personalised support – support the family on a regular agreed basis to offer practical and emotional support tailored to their specific needs. This may include;
Offering a listening ear and emotional support in person or via the telephone.
Sharing your experience of parenting a child or young person with additional needs, a disability or life limiting illness/condition.
Support with everyday tasks such as getting someone organised or out of the house to meet for a coffee.
Assist with signposting to services and activities we and other organisations provide.
Maintain professional standards and boundaries with families upholding our policies and procedures.
Report to the Branch Lead and Lead of Support Services.
Keep factual and accurate records using our Records Management System.
Collaborate and Communicate with our other teams and branches to discuss progress of families, raise any concerns and ensure the families are involved with activities.
This opportunity is flexible and can be completed remotely over telephone/online video call or in person dependent on the Families support needs
Required *
Our funders ask us to report on the age, gender, ethnicity and location of volunteers who use our service. All reporting is anonymous.
We will share your name and contact details with the relevant organisation as part of your application to a volunteering opportunity.
