Digital Skills Support Volunteer

January 15, 2025

About this Opportunity

Overview:

As a Digital Skills Support Volunteer, you will provide valuable help by sharing your skills and experience with Shaw Trust’s participants.

Organisation:

Shaw Trust

Address:

Leicester , UK

LE1 5BB

Location:

Remote

About the organisation:

Employability is central to Shaw Trust. Supporting people into the workplace, especially those with complex needs is a vital service – valuable to individuals, families, communities, businesses & the economy. Careers support helps people to sustain meaningful work and tackle in work poverty.

Full Details:

This role could include:
Education basic, everyday IT skills to groups or one-to-one, in person or virtually.
Share knowledge of word processing, spreadsheets, presentations and video-calling for personal and professional uses.
Education people to create professional email accounts on a range of sites (Gmail, Outlook etc) and how to use them.
Sharing information security tips to help participants keep themselves and their data safe.
Responding to individual needs such as how to use the internet for research, banking, shopping, housing and benefits services, GP appointments etc.
Demonstrate backing up important information/files/documents using a cloud or external storage device.
Offering accessibility support by Education participants how to set up, use controls and adapt accessibility needs on any device.

When and Where:

Morning Monday, Morning Tuesday, Morning Wednesday, Morning Thursday, Morning Friday, Afternoon Monday, Afternoon Tuesday, Afternoon Wednesday, Afternoon Thursday, Afternoon Friday

Additional Information

Requirements / Restrictions:

Causes / Areas of Interest:

Specific Requirements or Restrictions

Good interpersonal and communication skills Have an empathetic approach IT skills including familiarity with Microsoft Office software Ability to provide structured Education sessions Ability to facilitate group sessions Confident acting independently and providing remote support Able to volunteer as part of an extended team Understanding of data protection and GDPR Awareness of barriers faced by people who have faced disadvantages such as disabilities, care leavers and ill mental health.

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Why we collect your age, location, gender and ethnicity

Our funders ask us to report on the age, gender, ethnicity and location of volunteers who use our service. All reporting is anonymous.

We will share your name and contact details with the relevant organisation as part of your application to a volunteering opportunity.

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