Dementia Support Cafe Volunteer

1. Welcome and information provision: Welcoming attendees and providing access to information such as leaflets on display.

2. Communication: Support people with dementia and their carers to engage in groups, whether this be supporting them to communicate, take part in activities, be a listening ear.

3. Group set up: Support staff to set up activities and refreshments before the group begins and pack away activities and refreshments at the end of the group.

4. Refreshments: Support with providing refreshments to group attendees, i.e. making tea, coffee.

5. Communication with staff / Safeguarding: Communicating any concerns to staff, including any concerns you have observed or issues that have been disclosed to you by the group attendees.

6. Reliability: Communication with role manager to confirm your attendance and advise if unable to attend a group.

7. Group Development: Work with the staff to reflect on the facilitation of the group during a post-group debrief, in order to support the development of the group.

8. Understand boundaries of role: Group support volunteers do not provide personal care to clients, do not carry clients in their cars as passengers and do not contact or visit clients outside of the group environment.

9. Training: To undergo appropriate training as required